The new edition of the “Onshore, nearshore, offshore - unsure? A 2010 Polish perspective” has been released. The report investigates the opportunities that Poland offers to the Business Process Outsourcing and Shared Service Sector in 2010.

The publication is a result of co-operation between the following partners: Jones Lang LaSalle, Polish Information and Foreign Investment Agency, Grafton Recruitment, Association of Business Service Leaders in Poland and Ernst & Young.

From left: Jolanta Jaworska - ABSL, Aleksandra Iwicka - Grafton Recruitment Polska, Marcin Kaszuba - Ernst&Young, Marek Łyżwa - vice president of PAIiIZ, Anna Bartoszewicz-Wnuk - James Lang LaSalle, Robert Seges - PAIiIZ.

The objective with the Report was to help understand current trends in this sector in Poland. The Report presents details in the following areas of interest to the BPO/ SSC companies: labour market (most notably for R&D centres), incentives and grants for the sector as well as the real estate market. Corporations considering Poland as a potential destination are able to make comparisons between Poland and western European economies.

Some of the key highlights from the Report are set out below:

• Poland becomes increasingly global destination for a BPO/SSC sector due to a blend of critical factors including cultural and geographical proximity to Western Europe; high quality labour pool with a high level of education and foreign language capabilities (English, German, French amongst other); low risk profile including EU data protection and cost advantages through a combination of labour market, real estate and government/ EU incentives.
  
• Increasingly advanced research, analysis and consultancy processes are being relocated to Poland, which strategically support decision making processes. This gives rise to a new sub-market called Knowledge Process Outsourcing (KPO);
  
• Two organisations were founded in 2009 in Poland with the aim of supporting the growth of the outsourcing sector in Poland. These are: Association of Business Service Leaders and Outsourcing Institute;
  
• State aid for BPO/ SSC/ R&D companies is available in Poland from a number of sources including EU Structural Funds and the Polish central government. Maximum level of support ranges between 30% and 50% of either investment costs of two-year employment costs, depending upon location within the country;
  
• The Polish labour market is well equipped to meet the BPO/ SSC/ R&D companies’ requirements. As opposed to BPO centres which principally focus on language competences of staff, knowledge-driven R&D centres seek predominantly specific technical skills. Average monthly gross remunerations in R&D centres amount in Poland PLN 4,200 for QA engineers, PLN 6,400 for software developers and PLN 9,500 for projects managers;
  
• 2010 is the best time to secure modern, high-spec and flexible office space at reasonable rents. The real estate market is characterized by availability of turn-key solutions from € 11-12/ m2/ month.

For more information contact:

Anna Bartoszewicz-Wnuk
Jones Lang LaSalle
Anna.Bartoszewicz-Wnuk@eu.jll.com

Agnieszka Schütte
Polish Information and Foreign Investment Agency
Agnieszka.schutte@paiz.gov.pl

Aleksandra Iwicka
Country Manager
Aleksandra.Iwicka@grafton.pl

Association of Business Service Leaders in Poland
Absl@absl.pl

Paweł Tynel
Ernst & Young
Pawel.Tynel@pl.ey.com

Attachments:

	Report "Onshore, Nearshore, Offshore: Unsure? A 2010 Polish Perspective”
	Presentation of M. Kaszuba, E&Y - Wsparcie na Centra Usług Wspólnych ze środków publicznych (Polish version)
	Presentation of ABSL (Polish version)
	Presentation of A. Iwicka, Grafton recruitment - Rynek pracy a KPO, BPO i SSC (Polish version)
	Presentation of R. Seges, PAIiIZ - Business i Knowledge Process Outsourcing - obecne trendy rynkowe (Polish version)
	Presentation of Jones Lang LaSalle (polish version)