Report "Onshore, nearshore, offshore – unsure? A 2010 Polish perspective”18.01.2010The new edition of the “Onshore, nearshore, offshore – unsure? A 2010 Polish perspective” has been released. The report investigates the opportunities that Poland offers to the Business Process Outsourcing and Shared Service Sector in 2010.The publication is a result of co-operation between the following partners: Jones Lang LaSalle, Polish Information and Foreign Investment Agency, Grafton Recruitment, Association of Business Service Leaders in Poland and Ernst & Young.
The objective with the Report was to help understand current trends in this sector in Poland. The Report presents details in the following areas of interest to the BPO/ SSC companies: labour market (most notably for R&D centres), incentives and grants for the sector as well as the real estate market. Corporations considering Poland as a potential destination are able to make comparisons between Poland and western European economies.
Some of the key highlights from the Report are set out below:
• Poland becomes increasingly global destination for a BPO/SSC sector due to a blend of critical factors including cultural and geographical proximity to Western Europe; high quality labour pool with a high level of education and foreign language capabilities (English, German, French amongst other); low risk profile including EU data protection and cost advantages through a combination of labour market, real estate and government/ EU incentives.
• Increasingly advanced research, analysis and consultancy processes are being relocated to Poland, which strategically support decision making processes. This gives rise to a new sub-market called Knowledge Process Outsourcing (KPO);
• Two organisations were founded in 2009 in Poland with the aim of supporting the growth of the outsourcing sector in Poland. These are: Association of Business Service Leaders and Outsourcing Institute;
• State aid for BPO/ SSC/ R&D companies is available in Poland from a number of sources including EU Structural Funds and the Polish central government. Maximum level of support ranges between 30% and 50% of either investment costs of two-year employment costs, depending upon location within the country;
• The Polish labour market is well equipped to meet the BPO/ SSC/ R&D companies’ requirements. As opposed to BPO centres which principally focus on language competences of staff, knowledge-driven R&D centres seek predominantly specific technical skills. Average monthly gross remunerations in R&D centres amount in Poland PLN 4,200 for QA engineers, PLN 6,400 for software developers and PLN 9,500 for projects managers;
• 2010 is the best time to secure modern, high-spec and flexible office space at reasonable rents. The real estate market is characterized by availability of turn-key solutions from € 11-12/ m2/ month.
The report is available here
Contacts:
Anna Bartoszewicz-Wnuk
Head of Research Poland
Jones Lang LaSalle
ul. Królewska 16
00-103 Warsaw, Poland
+48 22 318 0000
Anna.Bartoszewicz-Wnuk@eu.jll.com
www.joneslanglasalle.pl
Polish Information and Foreign Investment Agency
ul. Bagatela 12
00-585 Warsaw, Poland
+48 22 334 9800
Post@paiz.gov.pl
www.paiz.gov.pl
Aleksandra Iwicka
Country Manager
Grafton Recruitment Polska
ul. Sienna 39
00-121 Warsaw, Poland
+48 22 654 4646
Aleksandra.Iwicka@grafton.pl
www.grafton.pl
Association of Business Service Leaders in Poland
Rondo ONZ 1
00-124 Warsaw, Poland
+ 48 22 544 9258
Absl@absl.pl
www.absl.pl
Paweł Tynel
Head of Grants and Incentives Advisory Services
Ernst & Young
Rondo ONZ 1
00-124 Warsaw, Poland
+ 48 22 557 7564
Pawel.Tynel@pl.ey.com
www.ey.pl
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